Whatnot App Review: Is Whatnot Legit

In 2024, there are literally dozens of online marketplaces where you can buy and sell items. With just a few taps, you can explore thousands of products from around the globe. However, alongside this convenience come legitimate concerns about the trustworthiness and reliability of these marketplaces.

Whatnot is one of the best marketplace apps for online shopping that aims to connect people interested in unique items like toys and collectibles, allowing them to buy and sell directly.

Whatnot positions itself as more than just a marketplace. It aims to create a community of enthusiasts and collectors while offering a convenient and user-friendly environment for peaceful transactions.

But is Whatnot legit?

In this review, we will try to find out if the Whatnot app is safe to use. We will find out what Whatnot users have to say about their experiences, moreover, we will give our honest opinion about the app. So let’s begin:

Whatnot App User Reviews

Trustpilot

On Trustpilot, Whatnot has an average rating of 3.6 based on 227 reviews. While this rating is slightly lower compared to the ratings on other platforms, it’s important to note that 44% of users rated the app 5-stars, indicating a significant number of highly satisfied users.

Google Play Store

Whatnot boasts more than 1 million downloads on the Google Play Store and has an impressive average rating of 4.7 based on over 69,000 reviews. This indicates a strong level of satisfaction among Android users, with the vast majority of reviews being positive.

Apple App Store

On the Apple App Store, Whatnot maintains an impressive average rating of 4.8 based on a substantial number of ratings, specifically 175.4k. This suggests that the app has garnered widespread acclaim among iOS users, with a very high level of satisfaction reflected in the ratings.

Based on the user reviews available, the Whatnot app appears to be generally well-received across different platforms, with the majority of ratings indicating positive experiences.

General Buyer’s Perspective about Whatnot

Positives

1. Enjoying great bargains on secondhand items like clothes and toys.
2. Liked being able to chat with sellers during auctions.
3. Had fun socializing, winning prizes, and talking to other buyers.

Negatives

1. Felt let down by the lack of help when scammed by sellers.
2. Found returning items or getting refunds hard or impossible.
3. Disappointed by many sellers selling fake goods or sending the wrong items.

General Seller’s Perspective about Whatnot

Positives

1. Listing items and doing live streams is easy and fast.
2. Shipping is straightforward.
3. Offers a convenient way to sell old stock quickly.
4. You can earn more money in less time compared to other marketplaces.

Negatives

1. Sellers at times face glitches during sign-up. They need to redo identity verification and attend long Zoom meetings.
2. Pressure to do giveaways or sell items cheaply to attract buyers.
3. Some users get blocked from Whatnot without clear reasons.

Final Verdict

After carefully reading feedback from various platforms such as Trustpilot, Google Play Store, and the Apple App Store, as well as considering both buyers’ and sellers’ perspectives, it’s evident that Whatnot is indeed a legit marketplace app.

From the perspective of buyers, there are several positives highlighted. Most users appreciated the interactive nature of auctions allowing them to chat with sellers, and found enjoyment in the social aspects of the app. However, there are significant negatives too, particularly concerning the lack of support when encountering issues such as scams and difficulties with returns or refunds.

On the other hand, sellers have also reported positive experiences with Whatnot, appreciating the ease of listing items and the platform’s convenience for selling old stock quickly. However, challenges such as technical glitches during sign-up and unexplained account blocks have been highlighted as notable negatives.

Taking into account the overall sentiment from both buyers and sellers, it’s clear that Whatnot does have its merits, particularly in facilitating easy transactions and social interactions. However, improvements are needed in terms of customer support, ensuring seller accountability, and addressing technical issues to improve the overall user experience.

Therefore, while Whatnot shows promise as a platform for buying and selling secondhand items, users should proceed with caution and be aware of the potential drawbacks highlighted by existing users. As with any online marketplace, exercising vigilance and conducting due diligence before making transactions is advised to mitigate risks and ensure a positive experience.